Privacy Policy

1. About this Privacy Policy

This Privacy Policy applies to the AdminPlugins website, AdminPlugins WordPress plugins, free plugin versions, Pro plugin versions, Titanium Website Down Watch, product pages, pricing pages, checkout-related workflows, support communications, downloads, and license-related services.

In this policy, “AdminPlugins”, “we”, “us”, and “our” refer to AdminPlugins. “You” and “your” refer to the person or organisation using the website, plugin, license, or service.

This policy explains both information processed directly by AdminPlugins and information processed by service providers used to deliver pricing, licensing, monitoring, infrastructure, and email-alert services.

2. Information we may collect

The information processed depends on how you use the website, plugins, checkout, licensing, pricing pages, support services, and optional external monitoring.

• Contact information you provide, such as name, email address, company name, and message content.
• Purchase, license, subscription, billing, invoice, plan, renewal, refund, and account information handled by the checkout or licensing provider.
• Support information, such as screenshots, error logs, WordPress version, PHP version, active theme or plugin details, plugin settings, and reproduction steps that you choose to send.
• Technical request information, such as IP address, user agent, requested URL, timestamp, referrer, response status, server logs, and security or performance logs.
• Plugin-related technical information required for pricing, licensing, compatibility checks, updates, service connection, monitoring, incident handling, alert delivery, or support.
• Where Titanium Website Down Watch is connected: website URL and title, generated site identifier, generated health endpoint URL and secret, the exact WordPress admin-ajax runtime endpoint URL returned by that protected endpoint, configured monitored URLs, selected interval, alert-recipient email addresses, license and installation identifiers, service status, incident history, and alert history.
• Health-check information returned by the protected endpoint, including check time, WordPress and PHP versions, database and maintenance state, SSL status, and selected protected-page IDs, titles, URLs, publication states, and check results.
• Critical Content configuration and result data, which may include an administrator-entered Element ID or expected text, configured URL and rule slot, an observation identifier, pass or fail result, result code, and small numeric diagnostics.
• Where the optional Titanium Log Manager integration is active: a compact summary that may include an opaque error identifier, error type, short cleaned message, source type and name, detection time, and occurrence count.
• Alert-channel information, including locally saved email recipients, one pending Discord webhook before connection, a connected Telegram chat identifier and short display label, or an encrypted Discord webhook and channel label.

3. AdminPlugins pricing API

AdminPlugins plugins and product pages may connect to the AdminPlugins pricing service at site-watch-pricing.adminplugins.com, operated by AdminPlugins on Cloudflare Workers infrastructure. This service is used to load current public prices, plan information, license tiers, coupon availability, and checkout-related pricing data.

A plugin pricing request is made only after an administrator enables current price loading. The request adds a plugin-source identifier but is not intended to include the website URL, license key, monitored URLs, alert recipients, WordPress users, passwords, or plugin settings.

Standard technical request information may still be processed, including IP address, user agent, requested endpoint, timestamp, response status, and normal Cloudflare or server log data.

A valid pricing response is normally cached locally in WordPress for 24 hours. If the pricing service is temporarily unavailable, a previously validated response may be used for up to 7 days. Older or invalid pricing data is rejected. Disabling price loading removes the local pricing caches.

4. Titanium Website Down Watch monitoring service

Titanium Website Down Watch is an optional external monitoring service. Local checks in the Titanium Site Watch WordPress plugin work without connecting the service. External monitoring begins only after a WordPress administrator submits the connection form with a valid license.

During connection, configuration, status checks, heartbeat requests, and disconnection, the plugin or AdminPlugins backend may process the license key, Freemius installation information, generated site identifier, site URL and title, generated health endpoint URL and secret, the exact admin-ajax runtime endpoint URL returned by the protected health response, primary and additional monitored URLs, alert-recipient email addresses, selected monitoring interval, plan status, and the separate site secret returned by the service.

The service checks only public URLs configured by an administrator and the protected health endpoint created by the plugin. Protected WordPress pages are inspected locally by the plugin; only the resulting IDs, titles, URLs, publication states, and check results are returned through the authenticated health endpoint after the monitoring service has been connected.

For the primary website, the monitoring service uses the exact admin-ajax.php URL returned by the protected health endpoint and sends the existing health secret in a request header. This small request confirms that WordPress can complete its admin AJAX bootstrap. It does not sign in as an administrator, load dashboard content, request a WordPress user password, use a login cookie, or impersonate a user. An unavailable admin runtime is treated as a warning while the frontend remains available.

For Critical Content monitoring, public rules may include an administrator-entered Element ID or expected text for a configured public URL. Eligible logged-in observations contain only the configured URL and rule slot, a unique observation identifier, pass or fail result code, and small numeric diagnostics. Private-page HTML, passwords, login cookies, screenshots, and WordPress user identity are not sent.

If Titanium Log Manager is active, the service may receive its compact public integration summary, including an opaque error identifier, error type, short cleaned message, source type and name, detection time, and occurrence count. Raw log lines, full server paths, stack traces, and SQL queries are not sent by this integration.

Monitoring data is used to perform availability, WordPress health, Selected Pages, Critical Content, and SSL checks; confirm downtime; open and close incidents; show incident history; deliver downtime, recovery, Selected Pages, Critical Content, and optional Log Manager alerts; enforce plan limits; and manage the connected service.

The current service plans provide the following public-URL monitoring capacity:

• Basic: 1 public URL at 15-, 30-, or 60-minute intervals, 1 alert recipient, and 30-day incident history.
• Plus: up to 3 public URLs at 5-, 15-, 30-, or 60-minute intervals, up to 3 alert recipients, and 90-day incident history.
• Advanced: up to 5 public URLs at 1-, 5-, 15-, 30-, or 60-minute intervals, up to 3 alert recipients, and 90-day incident history.

Selected Pages monitoring is available from every 60 minutes on Basic, every 15 minutes on Plus, and every 5 minutes on Advanced, with slower options available. Current plan limits shown inside the service or at checkout take precedence if the service is later updated.

5. Freemius checkout, licensing, and account services

AdminPlugins paid products and Titanium Website Down Watch may use Freemius for secure checkout, payment processing, license management, subscriptions, renewals, refunds, software updates, account management, and related purchase or support workflows.

The Website Down Watch backend sends the license and installation information required by Freemius when a site is connected, disconnected, refunded, expired, deleted, or periodically verified. The WordPress plugin loads Freemius Checkout only after an administrator clicks a checkout button.

Depending on the action, information may include product identifier, plan identifier, pricing identifier, billing cycle, currency, coupon information, license key, website URL, installation identifier, WordPress version, PHP version, plugin version, account information, billing information, and technical request data.

Freemius is a separate service provider and has its own terms and privacy policy:

• Freemius Terms of Service: https://freemius.com/terms/
• Freemius Privacy Policy: https://freemius.com/privacy/

6. Alert channels and alert delivery

Alert-recipient email addresses are stored locally in WordPress and can be sent to the monitoring service after connection. Before connection, one Discord incoming webhook may be stored locally as a pending value. After connection, the alert-channel service validates it with a test message, stores it encrypted, and the plugin removes the pending local value.

For Telegram, the service stores the connected private chat identifier, a short display label, and connection time. For Discord, it stores the encrypted webhook URL, a channel label, and connection time. Compact incident, recovery, Selected Pages, Critical Content, and optional Log Manager alert details may be sent to configured recipients and providers.

Postmark email delivery

Titanium Website Down Watch uses Postmark to send alerts to email addresses configured by the WordPress administrator. To deliver an alert, AdminPlugins may send Postmark the recipient email address, email subject, website or monitored URL identification, alert type, relevant check time, and the message content needed to explain the event.

• Postmark Terms of Service: https://postmarkapp.com/terms-of-service
• Postmark Privacy Policy: https://postmarkapp.com/privacy-policy

Telegram alert delivery

Telegram may process the connected chat and alert messages delivered through the Website Down Watch bot according to Telegram’s own terms and privacy policy.

• Telegram Terms of Service: https://telegram.org/tos
• Telegram Privacy Policy: https://telegram.org/privacy

Discord alert delivery

Discord may process the incoming webhook request and alert message delivered to the configured channel according to Discord’s own terms and privacy policy.

• Discord Terms of Service: https://discord.com/terms
• Discord Privacy Policy: https://discord.com/privacypolicy

7. Cloudflare infrastructure

AdminPlugins uses Cloudflare Workers and related Cloudflare infrastructure to operate the Website Down Watch API, pricing service, monitoring processes, incident handling, and supporting service endpoints.

Cloudflare may process standard network and request metadata required to provide, secure, route, and operate those services. This can include IP address, user agent, requested hostname or endpoint, timestamp, response status, and other normal infrastructure or security log data.

• Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/
• Cloudflare Terms: https://www.cloudflare.com/terms/

8. Website, security, and server logs

Like most websites and online services, adminplugins.com and related AdminPlugins service endpoints may create technical logs when pages, files, APIs, checkout links, forms, monitoring endpoints, or other resources are accessed.

These logs may include IP address, user agent, requested URL, timestamp, referrer, response status, security events, performance events, and other standard technical information. They are used for security, abuse prevention, debugging, reliability, performance, service operation, and legal protection.

9. Payments and billing

AdminPlugins does not intend to store full payment-card details on adminplugins.com. Paid checkout, payment processing, invoices, taxes, subscriptions, renewals, refunds, and license delivery may be handled by Freemius or another clearly disclosed checkout or licensing provider.

Payment and billing information is handled according to the policies and checkout terms of the provider used for the purchase.

10. Support and contact forms

If you contact us for support, ask a question, send a feature request, report a bug, or reply by email, we may process the information you provide so we can respond and investigate the issue.

You should avoid sending passwords, secret keys, full database exports, payment-card details, or unnecessary personal information unless we specifically request a safe and appropriate method for sharing diagnostic information.

11. Cookies and local storage

The AdminPlugins website, checkout flows, account pages, security tools, analytics tools, embedded services, or third-party providers may use cookies or browser storage where needed for website functionality, login or account features, checkout, fraud prevention, security, analytics, or user experience.

Third-party services such as Freemius may use their own cookies or storage when checkout, account, licensing, or subscription features are opened. The Titanium Site Watch plugin stores its interface preference locally in WordPress and does not add public visitor tracking.

12. How we use information

Information may be used to:

• Provide, secure, maintain, and improve AdminPlugins products and services.
• Show current product pricing, plan information, discounts, and checkout options.
• Connect and operate Titanium Website Down Watch.
• Perform availability, WordPress health, secret-protected WordPress admin runtime, Selected Pages, Critical Content, protected-endpoint, and SSL checks.
• Process compact optional Titanium Log Manager summaries where that integration is active.
• Create, retain, and display incident history and related alert records.
• Deliver email, Telegram, and Discord alerts to configured recipients and channels.
• Process purchases, licenses, subscriptions, renewals, refunds, updates, and support requests.
• Prevent abuse, fraud, spam, unauthorised access, and security incidents.
• Comply with legal, tax, accounting, security, and platform requirements.

13. Sharing information and service providers

We may share information with service providers only where reasonably necessary to operate the website, provide monitoring, deliver alerts, process checkout, manage licenses, provide updates, respond to support, protect the service, or comply with legal requirements.

We do not sell your personal information as a business model.

14. International processing

AdminPlugins services and third-party providers may process information in countries other than your own because infrastructure, checkout, licensing, support, security, and email providers operate internationally.

Where applicable, providers may use contractual, organisational, and technical safeguards for international data transfers under their own terms, privacy policies, and data-processing agreements.

15. Data retention

Information is kept only for as long as reasonably needed for the purpose for which it was collected, including service operation, support, licensing, accounting, security, fraud prevention, legal compliance, dispute handling, and business records.

Resolved Website Down Watch incidents and related alert records are retained according to the connected plan: 30 days for Basic and 90 days for Plus and Advanced. Open incidents remain available until they are resolved so that the service can preserve the current incident state.

Completed alert-channel delivery records are cleaned after the applicable service retention period. Channel connection data and unsent channel queue entries are removed when the relevant Telegram or Discord channel is disconnected. A pending Discord webhook stored locally before service connection remains under the WordPress administrator’s control until it is transferred successfully, replaced, or removed.

Technical and security logs may be kept for a limited period for debugging, abuse prevention, reliability, and legal protection. Purchase, tax, invoice, subscription, refund, and license records may need to be kept longer because of accounting, legal, or provider requirements.

Disconnecting a site stops authenticated plugin requests and external monitoring for that connection but does not automatically cancel the subscription. Local plugin data remains under the control of the WordPress site administrator and is removed during uninstall only when the plugin’s deletion setting is enabled.

16. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or other rights relating to your personal information.

Some information may be controlled by a provider such as Freemius, Postmark, Telegram, or Discord. If your request relates to checkout, billing, subscriptions, licenses, a provider account, or provider delivery records, you may also need to contact the relevant provider.

You can disable price loading inside the plugin, disconnect external monitoring, change monitored URLs or email recipients, disconnect Telegram or Discord, replace or remove a pending Discord webhook, and contact AdminPlugins at the address below for privacy-related requests.

17. Children

AdminPlugins products and services are intended for WordPress website owners, administrators, developers, agencies, and business users. They are not intended for children.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, the updated version will be posted on this page with a new “Last updated” date.

Continued use of the website, plugin, license, or service after changes means the updated policy applies to future use.

19. Contact

If you have questions about this Privacy Policy, AdminPlugins products, Titanium Website Down Watch, or external services used by AdminPlugins, contact us.