Privacy Policy

1. About this Privacy Policy

This Privacy Policy applies to the AdminPlugins website, AdminPlugins WordPress plugins, free plugin versions, Pro plugin versions, product pages, pricing pages, checkout-related workflows, support communications, downloads, and license-related services.

In this policy, “AdminPlugins”, “we”, “us”, and “our” refer to AdminPlugins. “You” and “your” refer to the person or organisation using the website, plugin, license, or service.

This policy is intended to explain our data handling in clear language, including the external services that AdminPlugins products may connect to.

2. Information we may collect

The information collected depends on how you use the website, plugins, checkout, licensing, pricing pages, and support services.

• Contact information you provide, such as name, email address, company name, and message content.
• Purchase, license, subscription, billing, invoice, plan, renewal, and account information handled by the checkout/licensing provider.
• Support information, such as screenshots, error logs, WordPress version, PHP version, active theme/plugin details, plugin settings, and reproduction steps that you choose to send.
• Technical request information, such as IP address, user agent, requested URL, timestamp, referrer, server logs, and security or performance logs.
• Plugin-related technical information required for licensing, updates, compatibility checks, support, or pricing display.

3. AdminPlugins pricing API

AdminPlugins plugins and product pages may connect to an AdminPlugins pricing API hosted on adminplugins.com. This API is used to load current public pricing, plan information, license tiers, coupon availability, and checkout-related pricing data for AdminPlugins products.

This can happen when a pricing page is viewed on the AdminPlugins website, when a plugin pricing or upgrade page is opened inside WordPress, or when pricing is refreshed or bypasses a local cache.

The request may include standard technical request information such as the requested endpoint, product or plan identifier, pricing identifier, currency, cache-control parameter, user agent, IP address, timestamp, and normal server log data.

The pricing API is not intended to receive your WordPress users, menu rules, role rules, post content, customer database, passwords, payment card details, private site content, or full website database.

4. Freemius checkout, licensing, and account services

AdminPlugins paid products may use Freemius for secure checkout, payment processing, license management, subscriptions, renewals, software updates, account management, and related purchase or support workflows.

When you open checkout, purchase a license, activate a license, manage a subscription, request support through Freemius, receive updates through Freemius, or use Freemius account/license features, information may be sent to Freemius according to the action you take and the Freemius service used.

Depending on the action, this may include information such as product identifier, plan identifier, pricing identifier, billing cycle, currency, coupon information, license key, website URL, WordPress version, PHP version, plugin version, admin email, account details, billing details, payment-related details, and technical request data.

Freemius is a separate service provider and has its own terms and privacy policy:

• Freemius Terms of Service: https://freemius.com/terms/
• Freemius Privacy Policy: https://freemius.com/privacy/

5. Website, security, and server logs

Like most websites, adminplugins.com may create technical logs when pages, files, APIs, checkout links, forms, or other resources are accessed.

These logs may include IP address, user agent, requested URL, timestamp, referrer, response status, security events, performance events, and other standard technical information. These logs are used for website security, abuse prevention, debugging, performance, reliability, and legal protection.

6. Payments and billing

AdminPlugins does not intend to store full payment card details on adminplugins.com. Paid checkout, payment processing, invoices, taxes, subscriptions, renewals, and license delivery may be handled by Freemius or another clearly disclosed checkout/licensing provider.

Payment and billing data is handled according to the policies and checkout terms of the payment/licensing provider used for the purchase.

7. Support and contact forms

If you contact us for support, ask a question, send a feature request, report a bug, or reply by email, we may process the information you provide so we can respond and investigate the issue.

You should avoid sending passwords, secret keys, full database exports, payment card details, or unnecessary personal information unless we specifically request a safe and appropriate method for sharing diagnostic information.

8. Cookies and local storage

The AdminPlugins website, checkout flows, account pages, security tools, analytics tools, embedded services, or third-party providers may use cookies or browser storage where needed for website functionality, login/account features, checkout, fraud prevention, security, analytics, or user experience.

Third-party services such as Freemius may use their own cookies or storage when checkout, account, licensing, or subscription features are opened.

9. How we use information

Information may be used to:

• Provide and maintain AdminPlugins products and services.
• Show current product pricing, plan information, and checkout options.
• Process purchases, licenses, renewals, updates, and support requests.
• Respond to questions, bug reports, feature requests, and support messages.
• Improve product reliability, compatibility, performance, documentation, and security.
• Prevent abuse, fraud, spam, unauthorised access, and security incidents.
• Comply with legal, tax, accounting, security, and platform requirements.

10. Sharing information

We may share information with service providers where necessary to operate the website, deliver products, process checkout, manage licenses, provide updates, respond to support, protect the service, or comply with legal requirements.

We do not sell your personal information as a business model.

11. International processing

AdminPlugins services and third-party providers may process information in countries other than your own. This may happen because hosting, checkout, licensing, support, security, email, and infrastructure providers operate internationally.

When you use AdminPlugins products, pricing pages, checkout, licensing, or support services, you understand that information may be processed by relevant providers according to their own infrastructure and legal policies.

12. Data retention

Information is kept only for as long as reasonably needed for the purpose it was collected, including product operation, support, licensing, accounting, security, fraud prevention, legal compliance, dispute handling, and business records.

Technical logs may be kept for a limited period for security, debugging, abuse prevention, and reliability. Some purchase, tax, invoice, subscription, and license records may need to be kept longer because of accounting, legal, or provider requirements.

13. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or other rights relating to your personal information.

Some information may be controlled by a third-party provider such as Freemius. If your request relates to checkout, billing, subscriptions, licenses, or a Freemius account, you may need to contact Freemius or use the Freemius account area.

You can contact AdminPlugins at the email address below for privacy-related requests.

14. Children

AdminPlugins products and services are intended for WordPress website owners, administrators, developers, agencies, and business users. They are not intended for children.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, the updated version will be posted on this page with a new “Last updated” date.

Continued use of the website, plugin, license, or service after changes means you accept the updated Privacy Policy.

16. Contact

If you have questions about this Privacy Policy, AdminPlugins products, or external services used by AdminPlugins plugins, contact us.